Do you offer free shipping?
Yes, we offer free shipping on all orders over $100.

How much is shipping for orders below $100?
Shipping costs vary based on the order’s weight and will be calculated at checkout.

Where do you ship?
We currently only ship within the United States but plan to expand shipping to Canada and select European countries soon. Subscribe to our newsletter for updates on new shipping destinations!

How long does delivery take?
Orders typically arrive between 5 to 8 business days.

Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking number to monitor your delivery. You can also check the status of your order anytime on our Track My Order page.

What is your return policy?
We offer refunds, exchanges or store credit within 30 days of purchases. Items must be unworn, unused, unaltered, unwashed, and free of any stains, tears, or alterations.

How do I initiate a return or exchange?
All returns and exchanges are processed through our Returns Portal. Simply follow the instructions in the portal to begin your return or exchange.

Do you offer free returns?
We provide an option to unlock free return shipping for eligible items by paying a small return protection fee at the time of purchase. Here's how it works:

• Hassle-Free Returns: By opting to pay this fee during checkout, you secure free return shipping for your item(s). There will be no additional charges for shipping your item(s) back to us if a return is needed.
• Standard Return Option: If you choose not to pay this fee at the time of purchase, you can still return your item(s). However, return shipping will incur higher costs than the hassle-free return, calculated at the rates applicable on the date you initiate your return.

This flexible approach allows you to choose the most cost-effective return option for your needs.

Do you offer exchanges?
Yes, we offer exchanges. Please go to our Returns Portal to initiate your exchange.

Can I get a refund?
Yes, if the item is returned within our 30-day return window, a refund will be issued to your original payment method.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, PayPal, and Shop.

Can I cancel or change my order after placing it?
At this time, we are unable to modify or cancel orders. Please ensure your cart is correct before checkout.

Do you offer any discounts or promotions?
Yes! Subscribe for exclusive perks and limited-time offers. Check our homepage and social media for the latest promotions.

How do I apply a promo code?
You can enter your promo code at checkout. Only one promo code can be applied per order.

What sizes do you offer?
We offer a range of sizes. Please refer to the size chart on each product page for the best fit.

Are your items true to size?
Our pieces follow standard sizing, but we recommend checking each product description for specific fit notes.

How do I care for my items?
Follow the care instructions on the product tag to maintain quality.

Will sold-out items be restocked?
Restocks depend on demand. Subscribe to our newsletter for updates.

Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account let you easily view order history, shipping updates, and current order status

How can I contact customer support?
You can reach us via the Contact Us page, email, chat or phone. We aim to respond within 24 hours on business days.

Do you offer gift cards?
Yes, we offer digital gift cards, available on our website.